SHIPPING INFORMATION

SHIPPING INFORMATION


CANADA & USA STANDARD SHIPPING:

*ALL ORDERS TO CANADA & USA WILL BE SHIPPED OUT 5-7 BUSINESS DAYS AFTER THE ORDER IS PLACED
*FREE STANDARD WORLDWIDE SHIPPING
OUR COURIERS INCLUDE CANADA POST, DHL EXPRESS & USPS
*SIGNED-FOR DELIVERY EXPRESS SERVICE ONLY. SOMEONE WILL NEED TO BE IN TO ACCEPT YOUR DELIVERY. IF THERE IS NO-ONE IN TO SIGN FOR THE DELIVERY, A CARD WILL BE LEFT WHERE YOU CAN ARRANGE RE-DELIVERY OR TO COLLECT FROM THE DEPOT. IF EASIER, YOU MAY SHIP TO YOUR WORK ADDRESS
*WORLDWIDE EXPRESS SHIPPING FOR $50 CAN (3-5 BUSINESS DAYS + PROCESSING TIME OF 5-7 BUSINESS DAYS)
*STANDARD/EXPRESS DELIVERY SERVICE DOES NOT DELIVER ON WEEKENDS NOR PUBLIC OR BANK HOLIDAYS, IT ONLY DELIVERS ON BUSINESS DAYS


INTERNATIONAL SHIPPING:

*FREE STANDARD WORLDWIDE SHIPPING*WORLDWIDE EXPRESS SHIPPING FOR $50 CAN (3-5 BUSINESS DAYS & PROCESSING TIME OF 5-7 BUSINESS DAYS)
OUR COURIERS INCLUDE DHL EXPRESS
*WE USE A SIGNED-FOR DELIVERY EXPRESS SERVICE. SOMEONE WILL NEED TO BE IN TO ACCEPT YOUR DELIVERY. IF THERE IS NO-ONE IN TO SIGN FOR THE DELIVERY, A CARD WILL BE LEFT WHERE YOU CAN ARRANGE RE-DELIVERY OR TO COLLECT FROM THE DEPOT. IF EASIER, YOU MAY SHIP TO YOUR WORK ADDRESS
*WE CANNOT BE HELD RESPONSIBLE FOR ANY DELAYS CAUSED BY THE CUSTOMS CLEARANCE OF THE DESTINATION COUNTRY
*PLEASE DO NOT REFUSE ANY DELIVERY. REFUSED DELIVERIES WILL INCUR THE COST OF THE ORIGINAL DELIVERY PLUS THE RETURN COST. ANY REFUND MADE WILL BE MINUS THE TOTAL DELIVERY AND RETURN COSTS IN THE CASE OF REFUSED DELIVERIES.

IMPORTANT INFORMATION:

*PLEASE MAKE SURE THAT THE SHIPPING ADDRESS IS CORRECT AS WE'RE UNABLE TO REDIRECT ORDERS ONCE THE ORDER HAS BEEN PLACED
BEFORE PURCHASES CAN BE DISPATCHED, WE MAY NEED TO CONFIRM YOUR DETAILS WITH YOUR CARD ISSUER. WE WILL DO OUR BEST TO KEEP DELAYS TO A MINIMUM
*DELIVERY TIME STARTS FROM THE NEXT BUSINESS DAY AFTER AN ORDER IS ACCEPTED AND INCLUDES A 5-7 BUSINESS DAY GRACE PERIOD FOR PROCESSING FROM OUR WAREHOUSE. PLEASE NOTE THIS CAN TAKE LONGER DURING OUR SALE PERIODS WHEN IT MAY TAKE UP TO 10 BUSINESS DAYS FOR SHIPMENTS TO BE DISPATCHED.
*WE WORK CLOSELY WITH OUR SHIPPING PARTNER TO MINIMIZE THE POTENTIAL IMPACT OF CUSTOM DELAYS FOR OUR INTERNATIONAL CUSTOMERS
*TO MINIMIZE DELAYS WE STRONGLY RECOMMEND USING YOUR WORK ADDRESS FOR DELIVERIES

SHIPPING STATUS:

*A SHIPPING CONFIRMATION EMAIL WILL BE SENT ONCE YOUR ORDER HAS BEEN SHIPPED
*BARBEE DOLL BOUTIQUE IS NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES
*BEFORE PLACING AN ORDER, PLEASE DOUBLE CHECK THAT YOU INPUT THE CORRECT SHIPPING INFORMATION
*DELIVERY TIME STARTS FROM THE NEXT BUSINESS DAY AFTER AN ORDER IS ACCEPTED AND INCLUDES A 5-7 BUSINESS DAY GRACE PERIOD FOR PROCESSING FROM OUR WAREHOUSE. PLEASE NOTE THIS CAN TAKE LONGER DURING OUR SALE PERIODS WHEN IT MAY TAKE UP TO 10 BUSINESS DAYS FOR SHIPMENTS TO BE DISPATCHED.